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Access the Agents Page: Click on Agents from the sidebar navigation menu then locate the specific agent you want to edit.

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Access Edit Options: Click on the three dots (ellipsis) next to the agent’s name. This will open a dropdown menu with four functions: Make Default, Edit, Clone, and Delete.

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Make Default: Clicking on Make Default will set the agent as the default agent for all chats. This will be the agent that is used when no other agent is explicitly selected in the chat. The tile for the selected default agent will be highlighted in light blue and the agent name will also be prefixed with “Default”.
Note that you can only have one default agent.

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Edit the Agent:
- Edit: Clicking on Edit will take you to the agent builder page where you can modify the agent’s configuration and settings.

- Edit: Clicking on Edit will take you to the agent builder page where you can modify the agent’s configuration and settings.
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Clone the Agent:
- Clone: Clicking on Clone will prompt a pop-up box where you can enter the name for the clone.

- After entering the name, clicking Clone will create a duplicate of your agent.

- Clone: Clicking on Clone will prompt a pop-up box where you can enter the name for the clone.
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Delete the Agent:
- Delete: Clicking on Delete will permanently remove the agent from your account. Please ensure you want to delete the agent before confirming this action.

- Delete: Clicking on Delete will permanently remove the agent from your account. Please ensure you want to delete the agent before confirming this action.

