Status Monitoring
Odin AI provides a real-time status page where you can monitor system health, track ongoing issues, and stay informed about platform availability and performance.Overview
The Odin AI status page (status.getodin.ai) provides:
- Real-Time Status - Live monitoring of all platform services
- Incident Tracking - Current and historical incidents
- Service Status - Individual service health indicators
- Maintenance Updates - Scheduled maintenance notifications
- Performance Metrics - System performance and uptime statistics
Accessing the Status Page
Direct Access
Visit the status page directly: URL: https://status.getodin.aiFrom Documentation
The status page can be accessed from:- Status page link in the documentation
- Support resources
- System notifications
Understanding the Status Page
Service Status Indicators
The status page displays the current operational status of each service: Operational (Green)- Service is functioning normally
- No known issues affecting the service
- Full availability and performance
- Service is experiencing problems
- Some functionality may be impacted
- Team is working on resolution
Monitored Services
The status page monitors the following services: App- Main application service
- User interface availability
- Application functionality
- REST API endpoints
- API availability and performance
- API response times
- Database connectivity
- Database performance
- Data availability
- Chat service endpoints
- Real-time chat functionality
- Chat API response times
Monitoring Live Issues
Current Status
The status page provides real-time updates on service availability:- Service Status - Current operational status of each service
- Real-Time Updates - Live status information
- Service Health - Quick view of overall platform health
Active Incidents
When incidents occur, the status page displays:- Incident Information - Details about ongoing issues
- Affected Services - Which services are impacted
- Status Updates - Real-time updates on incident resolution
- Timeline - Chronological updates on the incident
Historical Incidents
Incident History
The status page maintains a log of past incidents:- Past Service Disruptions - Historical incidents and their impact
- Incident Details - Information about what happened during each incident
- Resolution Information - How incidents were resolved
- Service Impact - Which services were affected by each incident
Incident Archive
Review detailed information about:- Incident Timeline - When incidents occurred and their duration
- Affected Services - Which services were impacted
- Resolution Status - How and when issues were resolved
- Lessons Learned - Improvements made after incidents
Scheduled Maintenance
Upcoming Maintenance
View scheduled maintenance windows:- Maintenance Window - Date and time of maintenance
- Affected Services - Services that will be unavailable
- Expected Duration - How long maintenance will take
- Impact - What functionality will be affected
Maintenance Notifications
Stay informed about:- Maintenance announcements
- Schedule changes
- Completion updates
- Post-maintenance status
Performance Metrics
Uptime Statistics
View platform uptime metrics:- 30-Day Uptime - Uptime percentages for each service over the past 30 days
- Service-Specific Uptime - Individual service availability metrics
- Reliability Assessment - Evaluate service reliability based on uptime data
- Historical Trends - Track uptime trends over time
Response Times
Monitor system performance:- API Response Times - Response time metrics for the API service
- Chat API Response Times - Response time metrics for the Chat API
- Performance Insights - Understand service performance levels
- Performance Monitoring - Track response time trends
Best Practices
Regular Monitoring
- Check Status Page - Regularly check for active incidents
- Monitor During Critical Operations - Check status before important tasks
- Review Historical Data - Understand past issues and patterns
Incident Response
- Check Status First - Verify if issue is platform-wide
- Review Incident Updates - Check for known issues and workarounds
- Monitor Resolution - Track incident resolution progress
- Report Issues - Report issues not listed on status page
Integration
- Monitor Integration - Integrate status page into your monitoring
- Automated Alerts - Set up automated alerts for incidents
- Dashboard Integration - Add status widgets to dashboards
- API Integration - Use status API for programmatic monitoring
Status API
API Access
Access status information programmatically: API Endpoint:https://status.getodin.ai/api
Available Endpoints
- Status Summary - Overall platform status
- Service Status - Individual service status
- Active Incidents - Current incidents
- Historical Incidents - Past incidents
- Scheduled Maintenance - Upcoming maintenance
API Documentation
For detailed API documentation, visit the status page API section.Troubleshooting
Status Page Not Loading
Problem: Status page is not accessible Solutions:- Check your internet connection
- Try accessing from a different network
- Clear browser cache
- Try a different browser
- Check if status page itself is experiencing issues
Not Receiving Notifications
Problem: Not receiving status update emails Solutions:- Check spam/junk folder
- Verify email subscription is active
- Check email notification preferences
- Re-subscribe if needed
- Verify email address is correct
Status Shows Operational But Issues Persist
Problem: Status shows green but you’re experiencing issues Solutions:- Check if issue is specific to your account
- Review recent incident updates
- Check for regional issues
- Contact support with specific error details
- Check service-specific status indicators
Related Resources
- Support - Get help with platform issues
- Security & Data Practices - Learn about platform security
- Platform Admin - Administrative documentation
Security & Data Practices
Learn about platform security and data practices
Support
Contact support for assistance