> ## Documentation Index
> Fetch the complete documentation index at: https://learn.getodin.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Status Monitoring

> Monitor live system status and track issues in real-time

Odin AI provides a real-time status page where you can monitor system health, track ongoing issues, and stay informed about platform availability and performance.

## Overview

The Odin AI status page (`status.getodin.ai`) provides:

* **Real-Time Status** - Live monitoring of all platform services
* **Incident Tracking** - Current and historical incidents
* **Service Status** - Individual service health indicators
* **Maintenance Updates** - Scheduled maintenance notifications
* **Performance Metrics** - System performance and uptime statistics

## Accessing the Status Page

### Direct Access

Visit the status page directly:

**URL:** [https://status.getodin.ai](https://status.getodin.ai)

### From Documentation

The status page can be accessed from:

* Status page link in the documentation
* Support resources
* System notifications

## Understanding the Status Page

### Service Status Indicators

The status page displays the current operational status of each service:

**Operational (Green)**

* Service is functioning normally
* No known issues affecting the service
* Full availability and performance

**Issues Detected**

* Service is experiencing problems
* Some functionality may be impacted
* Team is working on resolution

The status page clearly indicates whether each service (App, API, Database Health, Chat API) is operational or experiencing issues.

### Monitored Services

The status page monitors the following services:

**App**

* Main application service
* User interface availability
* Application functionality

**API**

* REST API endpoints
* API availability and performance
* API response times

**Database Health**

* Database connectivity
* Database performance
* Data availability

**Chat API**

* Chat service endpoints
* Real-time chat functionality
* Chat API response times

## Monitoring Live Issues

### Current Status

The status page provides real-time updates on service availability:

* **Service Status** - Current operational status of each service
* **Real-Time Updates** - Live status information
* **Service Health** - Quick view of overall platform health

### Active Incidents

When incidents occur, the status page displays:

* **Incident Information** - Details about ongoing issues
* **Affected Services** - Which services are impacted
* **Status Updates** - Real-time updates on incident resolution
* **Timeline** - Chronological updates on the incident

## Historical Incidents

### Incident History

The status page maintains a log of past incidents:

* **Past Service Disruptions** - Historical incidents and their impact
* **Incident Details** - Information about what happened during each incident
* **Resolution Information** - How incidents were resolved
* **Service Impact** - Which services were affected by each incident

### Incident Archive

Review detailed information about:

* **Incident Timeline** - When incidents occurred and their duration
* **Affected Services** - Which services were impacted
* **Resolution Status** - How and when issues were resolved
* **Lessons Learned** - Improvements made after incidents

## Scheduled Maintenance

### Upcoming Maintenance

View scheduled maintenance windows:

* **Maintenance Window** - Date and time of maintenance
* **Affected Services** - Services that will be unavailable
* **Expected Duration** - How long maintenance will take
* **Impact** - What functionality will be affected

### Maintenance Notifications

Stay informed about:

* Maintenance announcements
* Schedule changes
* Completion updates
* Post-maintenance status

## Performance Metrics

### Uptime Statistics

View platform uptime metrics:

* **30-Day Uptime** - Uptime percentages for each service over the past 30 days
* **Service-Specific Uptime** - Individual service availability metrics
* **Reliability Assessment** - Evaluate service reliability based on uptime data
* **Historical Trends** - Track uptime trends over time

### Response Times

Monitor system performance:

* **API Response Times** - Response time metrics for the API service
* **Chat API Response Times** - Response time metrics for the Chat API
* **Performance Insights** - Understand service performance levels
* **Performance Monitoring** - Track response time trends

## Best Practices

### Regular Monitoring

1. **Check Status Page** - Regularly check for active incidents
2. **Monitor During Critical Operations** - Check status before important tasks
3. **Review Historical Data** - Understand past issues and patterns

### Incident Response

1. **Check Status First** - Verify if issue is platform-wide
2. **Review Incident Updates** - Check for known issues and workarounds
3. **Monitor Resolution** - Track incident resolution progress
4. **Report Issues** - Report issues not listed on status page

### Integration

1. **Monitor Integration** - Integrate status page into your monitoring
2. **Automated Alerts** - Set up automated alerts for incidents
3. **Dashboard Integration** - Add status widgets to dashboards
4. **API Integration** - Use status API for programmatic monitoring

## Status API

### API Access

Access status information programmatically:

**API Endpoint:** `https://status.getodin.ai/api`

### Available Endpoints

* **Status Summary** - Overall platform status
* **Service Status** - Individual service status
* **Active Incidents** - Current incidents
* **Historical Incidents** - Past incidents
* **Scheduled Maintenance** - Upcoming maintenance

### API Documentation

For detailed API documentation, visit the status page API section.

## Troubleshooting

### Status Page Not Loading

**Problem:** Status page is not accessible

**Solutions:**

1. Check your internet connection
2. Try accessing from a different network
3. Clear browser cache
4. Try a different browser
5. Check if status page itself is experiencing issues

### Not Receiving Notifications

**Problem:** Not receiving status update emails

**Solutions:**

1. Check spam/junk folder
2. Verify email subscription is active
3. Check email notification preferences
4. Re-subscribe if needed
5. Verify email address is correct

### Status Shows Operational But Issues Persist

**Problem:** Status shows green but you're experiencing issues

**Solutions:**

1. Check if issue is specific to your account
2. Review recent incident updates
3. Check for regional issues
4. Contact support with specific error details
5. Check service-specific status indicators

## Related Resources

* **Support** - Get help with platform issues
* **Security & Data Practices** - Learn about platform security
* **Platform Admin** - Administrative documentation

<Card title="Security & Data Practices" icon="table-cells-lock" href="/documentation/security-data-practices">
  Learn about platform security and data practices
</Card>

<Card title="Support" icon="help-circle" href="mailto:support@getodin.ai">
  Contact support for assistance
</Card>

## Contact

For questions about status monitoring or to report issues not listed on the status page, contact [support@getodin.ai](mailto:support@getodin.ai).