> ## Documentation Index
> Fetch the complete documentation index at: https://learn.getodin.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Memories

> View, approve, reject, and delete agent memories from the Memory Management panel.

## Memory Settings

Controls whether the agent can learn and remember user preferences from conversations.

| Setting           | Description                                                                                         |
| ----------------- | --------------------------------------------------------------------------------------------------- |
| **Enable Memory** | Allow this agent to learn and remember user preferences from conversations. **Enabled by default.** |

<Note>
  When memory is disabled, no new memories will be created. However, existing approved memories will still be used in conversations.
</Note>

### Memory Stats

The Memory Settings panel displays a live summary of the agent's memory state:

| Stat               | Description                                                          |
| ------------------ | -------------------------------------------------------------------- |
| **Total Memories** | Total number of memory records stored for this agent.                |
| **Approved**       | Memories that have been approved and are actively used in responses. |
| **Pending**        | Memories awaiting approval before being used.                        |
| **Users**          | Number of distinct users with stored memories for this agent.        |

## Memory Management Panel

The **Memory Management** panel lets you view, approve, reject, and delete memory records. Use the **All Users** filter to scope the view to a specific user or view all at once.

### Viewing Memories

| Tab          | Description                                                                          |
| ------------ | ------------------------------------------------------------------------------------ |
| **Approved** | Memories that are active and injected into the agent's context during conversations. |
| **Pending**  | Memories detected from conversations that are awaiting review before use.            |

### Approving or Rejecting Memories

<Steps>
  <Step title="Go to the Pending tab">
    Navigate to the **Memory** tab and select **Pending**.
  </Step>

  <Step title="Review each memory suggestion">
    Check the memory content, the original message that triggered it, and the confidence score.
  </Step>

  <Step title="Approve or reject">
    Click **Approve** to activate the memory or **Reject** to archive it.
  </Step>
</Steps>

### Filtering Memories

* **By User** — Use the **All Users** dropdown to filter memories for a specific user.
* **By Status** — Switch between the **Approved** and **Pending** tabs.

### Deleting Memories

<Steps>
  <Step title="Go to the Approved tab">
    Navigate to the **Memory** tab and select **Approved**.
  </Step>

  <Step title="Find the memory">
    Locate the memory record you want to remove.
  </Step>

  <Step title="Delete">
    Click the **Delete** icon and confirm the deletion.
  </Step>
</Steps>

## Privacy and Security

### Data Storage

* Memories are stored securely and linked to a specific user and agent.
* Memories are isolated per user — users cannot see each other's memories.

### Access Control

* Only users with agent access can view memories.
* Users can only see their own memories.
* Admins can view all memories for their agents.

### Data Retention

* Approved memories persist until manually deleted.
* Rejected memories are archived.
* Expired pending memories are automatically removed.

## Best Practices

### For Administrators

* **Review regularly** — Check pending memories periodically to maintain quality.
* **Quality control** — Reject low-quality or irrelevant memories.
* **User privacy** — Ensure stored memories comply with your organization's privacy policies.
* **Monitor usage** — Track memory statistics to optimize agent behavior over time.

### For Users

* **Be explicit** — Clearly state preferences and important information so the agent can detect them.
* **Provide context** — Share relevant background when starting new workflows.
* **Update memories** — Inform the agent when preferences change.

### Memory Quality Tips

* **Be specific** — Vague memories are less useful than precise ones.
* **Stay relevant** — Focus on information that will genuinely improve future interactions.
* **Remove outdated memories** — Delete memories that no longer reflect current preferences or facts.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Memories not being created">
    **Possible causes:**

    * Memory is disabled for the agent.
    * Messages are too short (under 10 characters) or too long (over 2,000 characters).
    * No memorable information was detected in the message.
    * The memory is a duplicate of an existing one.

    **Solutions:**

    * Verify that memory is enabled in the Memory Settings panel.
    * Ensure messages contain clear preferences or facts.
    * Review existing memories to check for duplicates.
  </Accordion>

  <Accordion title="Too many pending memories">
    **Possible causes:**

    * High message volume generating many candidates.
    * Pending memories not being reviewed regularly.

    **Solutions:**

    * Set up a regular review schedule for pending memories.
    * Reject low-confidence or irrelevant candidates to keep the queue manageable.
  </Accordion>

  <Accordion title="Memories not being used in responses">
    **Possible causes:**

    * Memories are still in `pending` status.
    * Memory was rejected.
    * Memory is not enabled for the agent.

    **Solutions:**

    * Approve pending memories in the Memory Management panel.
    * Check memory status in the **Memory** tab.
    * Verify that **Enable Memory** is toggled on.
  </Accordion>
</AccordionGroup>